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Terms of use

Last updated: 5 November 2026 · Version 2026-09-29

This is a courtesy translation provided for information only. In case of any discrepancy, the Spanish version prevails.

1. Who we are and what Klendar is

Klendar is a platform owned by Iván Hijano Pérez that lets you discover time-limited deals and events from local businesses, save them, review them and redeem them with a QR code. By creating an account or using the app you accept these terms and the Privacy policy.

Events by organisers. Some businesses don't have a venue: they run parties or events in different places (clubs, terraces, spaces). In their publications, the organiser is responsible for the event: that it takes place, the price, capacity, conditions, entry and what happens there, even if the place belongs to someone else. The venue shown is just the place, unless the event says otherwise. If something goes wrong, contact the organiser first (their contact details are on their page); if they don't reply, tell us at info@klendar.app.

2. Account

3. Deals and redemptions

3a. Passes from businesses

Some businesses sell passes at their venue (for example, “10 coffees for €12”). The business sells the pass, takes payment for it and honours it: you pay there, by whatever means the business accepts, and Klendar doesn't charge anything or take part in the payment. Klendar only keeps count of the uses in your account and shows them to you in “Your codes”. What the pass includes, its price, its expiry and its conditions are set by the business, which is responsible for them and for the service. If you have a problem with a pass (it isn't honoured, the service isn't what was promised, you want a refund), the claim is against the business; we can help with the history of uses in the app.

To add or use a pass, show your “customer QR code”. It changes every few seconds so nobody can use a screenshot; don't share it. If you see a use you didn't make, write to us at info@klendar.app.

If a business leaves Klendar (it closes or deletes its account), you keep your pass and its history in the app, but Klendar can no longer record new uses: anything left is a matter for the business, which is still bound to honour it.

3b. Virtual queue and order alerts

Some venues have a virtual queue on Klendar. It's run by the venue:

3c. Groups and companies

You can ask places that take groups for a quote for a group (a company dinner, an afterwork, a team activity, a celebration), up to three at a time. What they reply is an indicative proposal: you agree the price, menu, conditions and booking directly with the place, and the place is responsible for them. Klendar doesn't book, doesn't charge anything and isn't a party to that agreement. Until you accept a proposal, the places can't see who you are; when you accept it, we share with that place the contact details you choose (your account email or a phone number). Use this feature for real plans: up to 3 requests every 24 hours, and fake or repeated requests to cause a nuisance may lead to the account being suspended. A business that receives your request can report it if it breaks the Community guidelines. If we remove it, it is closed for every business you sent it to and your note is deleted, and we tell you the reason and how to ask us to review it (within 6 months).

3d. Giveaways from businesses

When Klendar has this feature switched on (not always, and not necessarily everywhere: the website, the Android app or the iPhone app), some businesses run giveaways on Klendar. Entering is free with no purchase, and only people aged 18 or over with their date of birth in their profile can enter (never the business's team). Each giveaway has its rules, always visible on its page, and entering means accepting them. The organiser is the business: it provides the prize, hands it over and is responsible for it and for the rules; Klendar only provides the tool, runs the draw automatically and verifiably, and notifies you. If you win, you must accept the prize in the app within the time set in the rules; otherwise it goes to the reserve. If the prize is worth more than €300, the organiser will ask for your tax details (the tax authority requires it). Cheating (several accounts, fake accounts) voids the entry and may lead to the account being suspended. Klendar can remove a giveaway that breaks the Community guidelines or the law: it stops being visible and isn't drawn. If you had entered, you'll still see it in your giveaways as “Removed” and we'll let you know; the prize and the rules are the business's responsibility, and it receives the reason. If you see a misleading giveaway, report it.

3e. Give on the spot

A business can give you something at its venue without you showing your QR code: it shows you a QR code of its own, which you scan with the app or your phone's camera, and you decide whether to accept it. It can be one or more stamps on one of its cards, one use of a pass you already have from that business (it counts as one more use, just as if you had shown your customer QR code) or something the business sets there and then (for example, “Free dessert”). What it gives you, how and on what conditions are up to the business, which honours it and is responsible for it; Klendar only records it in your account. If you're given something on the spot, you'll see it in “Your codes” as already redeemed. You can receive what each QR code gives once, and at most 5 things a day at each business. If it mentions alcohol or tobacco, only over-18s can accept it. The QR code changes every 30 seconds and is valid for one minute: an old or forwarded photo won't work, and once you scan it you have one minute to accept it. If your phone or browser already lets Klendar use your location, when you scan it and when you accept it we check that you're near the venue (about 150 metres); we don't ask you for permission for this, we don't store where you are and, if there's no permission, you can still accept it. The business can decide how many people it's for: once they've all received it, the QR code stops working. If you see something in your account that you didn't accept, write to us at info@klendar.app.

3f. Named tickets

When publishing an event with booking, the business can choose for its tickets to be named; you'll see this on the listing before you book. A named ticket is only for the person who books it (and the people coming with them if they booked several places): it can't be passed on to someone else, given away, sold or resold. Its QR code changes every 30 seconds and only the one the app shows at that moment works (also offline): a screenshot or a copied code won't work, and it can't be added to Wallet. At the door, the business sees your public name, your profile photo if you have one and how many times you've redeemed something there, and may ask you to open the ticket on your phone. If the business later changes the option, your booking stays as you made it. If you can't go, cancel the booking and the place becomes free for someone else.

4. Reviews and user content

5. Acceptable use

You may not: use the app for unlawful purposes; attempt to access other people's or businesses' data; manipulate redemptions, reviews or ratings; scrape data automatically; or interfere with the operation of the service.

Only use “It was closed” if you found the venue closed when its opening hours said open. False reports, or reports made to harm a business, may lead to your account being suspended.

There is no tolerance for objectionable content or for people who abuse others: anything that breaks the Community guidelines is removed and can lead to the account being suspended or closed.

6. Availability and changes

We work to keep Klendar available at all times but cannot guarantee it will be free of interruptions. We may change or withdraw features. If a change to these terms is material, we will notify you in the app with reasonable notice and ask you to accept them again; if you do not agree, you can delete your account at any time.

7. Liability

To the extent permitted by law, Klendar is not liable for damages arising from deals or events published by businesses, or from decisions made on the basis of information on the Platform. Some businesses add links to other services on their page to book or order (TheFork, Glovo…). Those services aren't Klendar's: the booking, the order and the payment are between you, the business and that service, under their terms. Nothing in these terms limits the rights granted to you by consumer law.

8. Governing law and jurisdiction

Spanish law applies, without prejudice to any more favourable consumer protection rules of your country of residence. If you have a problem, write to us first at info@klendar.app and we will try to solve it. As a consumer, you may also contact the consumer affairs services of your region or local council, use consumer arbitration if both parties agree to it, or bring your claim before the courts of your place of residence.

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